Selected case studies

The difference is easier to see.

Three businesses. Three different problems. Each example shows how clear thinking becomes a more distinctive and useful expression in the world.

01

Turning a beautiful product idea into a brand worth every last crumb.

KRUMMEL started with a genuinely good product.

The care was already there. What did not exist yet was a brand capable of communicating it.

The original KRUMMEL brand direction and retail concept
What came in
The transformed KRUMMEL brand world in pink, green and cream
What went out

The starting point

A beautiful product. A clear ambition. A brand still waiting to be found.

Rochelle was building a premium small-batch bakery brand in Wilderness, South Africa, around exceptional cookies made slowly and intentionally.

The challenge was not simply to make KRUMMEL look premium. It was to define what premium meant for this particular brand.

Read the full KRUMMEL storyStrategy, identity and packaging

01 / The starting point

Considered, not precious.

Rochelle came to Strachan Creative with the name KRUMMEL, a clear passion for the product, early visual references and an ambition to build something much bigger than a home-baking business.

The brand could not feel sterile or overly luxurious. It could not become another beige artisan food brand. And because Rochelle loves experimenting with flavours, it needed enough personality and flexibility to play.

02 / Strategy before aesthetics

Less, but better.

Before designing anything, we unpacked Rochelle’s vision, ingredient philosophy, production process, ideal customers and the experience she wanted KRUMMEL to create.

One idea kept resurfacing: fewer shortcuts, thoughtfully chosen ingredients and fewer products done exceptionally well rather than an endless menu done adequately. Quality first.

Early thinking touched on indulgence “without guilt”. Rochelle challenged that language, and rightly so. KRUMMEL should not have to justify a cookie because it is somehow more virtuous. It should be eaten because it is really, really good. Pleasure does not need an apology.

03 / Finding the brand world

The Good Kind of Fancy.

The chosen creative territory took cues from the charm of a French café without losing the warmth, generosity and personality of a South African bakery.

Premium, never snobbish. Playful, never childish. Beautiful, but still inviting enough to make you want to tear open the packet immediately.

We moved away from predictable luxury cues and built a more memorable world through confident typography, warm pinks, deep teal, stripes, illustration and just enough visual wit. KRUMMEL means “crumb”, which led naturally to the line: Worth every last crumb.

04 / Designing for the product

Made to work beyond the presentation.

The identity had to work on a real packet, at a real size, coming out of a real printer. Packaging was therefore developed alongside the identity itself.

We tested label proportions, information hierarchy, typography, colour, ingredient formatting, allergen information and small-scale legibility. Concepts that looked beautiful on screen were refined when they did not translate strongly enough into production.

The final system combines shelf presence with ingredient transparency and the line: Baked in Wilderness, SA. It feels distinctive without looking mass-produced.

05 / Building a brand, not just a logo

Room to grow without losing the original idea.

KRUMMEL now has a strategic foundation that can guide how it speaks, looks, packages products, develops new flavours and eventually grows into the larger bakery experience Rochelle envisions.

BeforeA beautiful product, a name and a founder with a clear instinct for what she wanted to create.

AfterA distinctive premium bakery brand with its own philosophy, voice, visual language, packaging system and clear place in the market.

The result

Still small-batch. Still thoughtful. Still a little playful. Just much harder to forget.

Less, but better.
Worth every last crumb.

02

Building a design studio that looked as considered as the work it wanted to create.

Bloqsmith began with a strong creative instinct.

What needed to happen next was turning that instinct into a brand people could immediately understand, remember and trust.

Bloqsmith website designed and built by Niki Strachan
Bloqsmith positioning statement
Bloqsmith brand application

The strategic shift

Growing businesses should look as professional as the companies they are becoming.

Bloqsmith moved away from competing on isolated deliverables and towards transformation: helping businesses become visually capable of carrying their next stage of growth.

That made the distinction clear. Bloqsmith was a design studio, not a generalist marketing agency.

Read the full Bloqsmith storyBrand, digital experience and launch

01 / The starting point

Creative edge, commercial clarity.

Bloqsmith already had the beginnings of a distinctive visual language, but it needed greater structure around it. The task was not simply to make the studio look interesting. It needed to feel commercially credible without losing what made it creatively unusual.

The brand needed to make its position, audience and value immediately clear, while demonstrating its design ability before a potential client had even opened the portfolio.

02 / Building the visual world

Atmosphere with discipline.

The creative direction developed around a darker, slightly architectural aesthetic: texture, shadow, movement, structural forms, muted surfaces and unexpected details.

There was an important line to hold. Too clean and the brand lost its personality. Too distressed and it felt grungy rather than sophisticated. Restrained colour and strong typography created the foundation, while texture, dimensionality and motion gave the identity its character.

03 / The website

A live demonstration of the thinking.

The website was treated as more than somewhere to list services. Movement, layered imagery and transitions made the site feel as though it was revealing itself rather than simply loading onto a screen.

Image entry, section transitions, texture, typography, video behaviour and animation timing were repeatedly tested in a real browser. The objective stayed constant: make somebody curious about what Bloqsmith could create for their own brand.

04 / Beyond the website

The brand had to survive outside the hero.

The wider ecosystem carried the same strategic and visual direction into LinkedIn positioning, social creative direction, launch content, Google Business, brand messaging, templates and the client journey.

Each platform could behave differently without becoming a different company. LinkedIn could carry strategic context, Instagram could be more expressive and Facebook more conversational, while the brand remained recognisable throughout.

05 / Designing the launch

Introduce the world before the service list.

The launch video moved through elements of the website before revealing the logo, using sound and pacing to create curiosity. The social strategy then prioritised consistency over volume: selected work, design thinking, creative details and the studio’s point of view.

06 / The operational layer

A strong process behind the creative.

The client journey was mapped from discovery through strategy, creative direction, moodboards, identity development, feedback and final delivery.

Discovery questionnaires and a digital client workspace made project status, feedback, deliverables and next steps easier to understand. The experience of working with a design studio is part of the brand too. Beautiful work loses value quickly when the process around it feels chaotic.

The result

More commercial. More structured. Still unusual.

Bloqsmith gained a clear point of view, recognisable visual language, stronger market position, expressive digital experience and a considered process behind the work. It did not become more generic as it became more usable. It became more intentional.

03

Turning an estate agency’s digital presence into a more strategic, recognisable and commercially useful brand.

The client already had something many brands struggle to manufacture: personality.

The challenge was turning daily activity, market knowledge and strong opinions into a consistent digital presence without losing the person behind the business.

BeforeContent happening around the business.

Fragmented cadence, blurred personal and company roles, and too much effort trapped in the posting process.

NowContent working for the business.

A planned rhythm, clearer platform roles and a repeatable system that protects strategic time.

Read the full property brand storyContent, personal brand and connected marketing

01 / The starting point

More than a posting problem.

The opportunity extended well beyond improving individual social posts. Property launches, video, community activity, personal thought leadership, database marketing and ongoing client communication all needed to work together.

The work became less about “posting on social media” and more about building an integrated content and communications system.

02 / Building the strategy

A purpose for every type of content.

Instead of treating every property, video or update as an isolated post, content was organised around strategic roles.

Property content generated attention and enquiries. Personal commentary built authority and trust. Market insight gave buyers and sellers a reason to follow beyond individual listings. Behind-the-scenes and community stories made the business more human, while database communication created another route back to existing relationships.

03 / The personal brand

A person, not another company channel.

The founder’s personal profile needed its own role. Posts were developed around genuine perspective: market observations, lessons from transactions, buyer behaviour and moments from the working day.

A deliberate rule followed. If a post did not contain a real personal view, insight or reflection, it belonged on the company page. That distinction allowed the individual behind the agency to build authority rather than simply redistribute inventory.

04 / Property marketing

Curiosity before the full reveal.

Property content became more editorial and less formulaic. Storytelling, anticipation and selective detail helped campaigns create interest before revealing every selling point.

The wider direction used stronger hooks, restrained luxury-led copy, less emphasis on price and visual treatment that allowed each property to retain its own character.

05 / Connecting the ecosystem

Content adapted, not duplicated.

Each platform was given a clearer role based on its audience and behaviour. Professional commentary, short-form footage, polished imagery and conversational updates could all work differently while still feeling like one brand.

A regular newsletter structure also began activating the existing database through useful market insight, the founder’s perspective, featured property content and a clear route to requesting a valuation.

06 / The operational system

Good content, repeatedly.

Content calendars, advance scheduling, clearer approvals and repeatable video, caption and publishing workflows reduced reactive work. Property-launch communication became more structured, and recurring tasks moved into templates rather than being rebuilt each time.

The most important improvement was not simply producing more. It was creating a system capable of producing good content consistently.

01 / Rhythm02 / Positioning03 / Process04 / Presence

The early shift

A recognisable personal voice, a more sophisticated property-marketing approach and a stronger connection between content, database marketing and the wider business.

The work is still developing, so the evidence remains directional rather than overstated. Planning has become more proactive, recurring processes more efficient and performance data more useful in shaping what happens next.

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